Can I change my delivery address?
Once an order has been placed, you cannot change the address under your Hasta Siempre account. However, there is a small window from the time you place the order to the point it is ready to be shipped that we can try and update the address for you.
The fastest and best way to try and update an address on your order is by contacting us at contact@hastasiempre.online or if you prefer you can give us a call and we’ll do our best to help you out.
Due to the fast turnaround time for our orders, we cannot guarantee that we can update the address on an order already placed.
Do you ship internationally?
We do not have this option at the moment. For now we deliver only within Malaysia.
You can track your order and deliveries from Your Orders
It says my order has been delivered but I can’t find it.
Get in touch with us and we will lodge an investigation with the courier for you. This will take approx. 1-2 business days to be completed from the time you contact us. Don’t forget to take a look around your property thoroughly! If you need your items urgently you can reorder them whilst we are waiting for the courier investigation to be completed.